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Home :: Frequently Asked Questions

Frequently Asked Questions

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Zen Cart Configuration
	If a customer needs to cancel an order, can I just select “return” in the status bar and the card/order will be refunded and canceled?
	I don't want visitors to see the pricing of my products unless they have created an account and log in.
	How do I get rid of the numbers next to the category name in my categories menu?
	On the login page it asks for a bunch of info I don't need - like date of birth and phone number, etc. How do I eliminate this info??
	How do I remove the sort dropdown on my product listing page?
	We do not offer Gift Certificates. How do I remove the FAQ for them in the information sidebox?
	How do I control what boxes like New Products, Featured Products or Specials show up on various pages?
	How do I get rid of my phone number on the Zen Cart contact us page?
Zen Cart Design
	How do I change TagLine Here at the top of my site?
	I need to change the zen cart logo at the top of my site to my own logo. How do I do this?
	How can I change the blue background color that is outside of the zen cart?
Zen Cart Add Ons
	I'm trying to upload a banner for my home page slider and I keep getting a 404 error
	I want to ad a Google AdWords Conversion Tracking code at the “thank you for ordering page” can you tell me where to go in the admin panel to do this?

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Judy accepted our assignment of fixing a problem caused by an upgrade which we spent three days troubleshooting. She was able to locate the problems...
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